1. General Terms

• These Terms & Conditions apply to all users of the website, including customers, vendors, and visitors.
• We reserve the right to update or modify these terms at any time without prior notice.
• Your continued use of the website constitutes your acceptance of any changes.

2. Orders & Payments

• All orders placed on our website are subject to acceptance and availability.
• Prices listed on the website are in INR (Indian Rupees) and inclusive of applicable taxes.
• We accept secure online payments via credit/debit cards, UPI, net banking, and other available payment methods.
• We reserve the right to cancel any order due to pricing errors, stock unavailability, or fraudulent transactions.

3. Shipping & Delivery

• We deliver across India through trusted courier partners.
• Estimated delivery times are provided at checkout but may vary due to unforeseen circumstances.
• Shipping charges (if applicable) will be displayed before order confirmation.
• Customers must provide accurate shipping details. Ident is not responsible for delivery issues caused by incorrect addresses.

4. Returns & Refunds

• We accept returns only for defective or damaged products.
• Refunds will be processed as per our Return & Refund Policy, available on our website.
• Customers must initiate a return request within 5 days of receiving the product.

5. Warranty & Liability

• Certain products may come with a manufacturer’s warranty, details of which will be provided on the product page.
• Ident is not liable for damages caused by improper use of products.
• We are not responsible for any indirect, incidental, or consequential damages arising from product use.

6. Intellectual Property

• All content, including text, images, logos, and graphics on the website, is the property of Ident and is protected under copyright laws.
• Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

7. User Responsibilities

• Users agree not to misuse the website for fraudulent activities, hacking, or any unlawful actions.
• Any attempt to disrupt the website’s functionality may result in legal action.

8. Governing Law & Dispute Resolution

• These terms are governed by the laws of India.
• Any disputes will be subject to the jurisdiction of the courts in [Ahmedabad/Gujarat].

9. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

• Email: info@ident.in
• Phone:
• +91 98987 65153

By using our website, you acknowledge that you have read, understood, and agree to abide by these Terms & Conditions.